Gratitude

Direct Art In Voyage guests are eligible for the full benefits of this program. Guests booking through travel agencies will earn points at a 50% ratio.

Points are earned at a standard rate of 1 Point for every US $1 of eligible land-based spend. International flights are excluded. Cruise journeys earn points at 50% of the standard earning rate, equivalent to 0.5 Gratitude Points for every US $1 of eligible cruise spend

Bonus points do not count towards tier status, yet have the same value as any other points and are added to the usable balance.

Points earned are as listed on the travel agreement. Add-ons done after signature of the travel agreement may qualify on a case-by-case basis.

Redemption requests for journeys must be submitted when booking online, with a team member via email or phone, or at the time of travel agreement signature (or 15 days from the date you confirmed your reservation). We regret that redemption requests cannot be honored beyond these timeframes and conditions

Points may be redeemed towards add-ons only for Explorer members, gift cards, miles & journeys for Globetrotter and Jetsetter members. Point redemption value and ratio vary by 1/tier level and 2/type of redemption. Redeeming points towards a journey with us (hosted or private) will always provide the best value.

Redemption against Gift Cards or Miles is limited to $500 per quarter for gift cards and 40,000 miles per quarter for Miles. The best redemption value will always be towards future travel plans and journeys.

FAM trips and site/scouting inspection journeys do not qualify.

Journeys booked under a special offer with a discount equal to 15% or more of the journey’s value do not qualify.

Complimentary one-night pre or post stay: Based on availability for curated journeys 7 nights or more. Must be requested within 15 days of booking. Beyond that point, it will be at AIV’s discretion

Points not used within two years of the return of your journey for which these points were earned, or they will be lost.

Points are credited upon signing the travel agreement, and redemption of points earned on that journey (as well as use of your new benefits should your tier get upgrades) is available after the journey completion date, as detailed therein.

Your status is earned from the moment you reach the applicable points threshold and is valid for two years from that date. To renew your current status between anniversary dates, Explorer guests must earn at least 15,000 points, Globetrotter guests must earn between 15,001 and 30,000 points, and Jetsetter guests must earn at least 30,001 points and complete at least two journeys.

Redemption rules: Points can only be redeemed on Art In Voyage operated journeys (hosted, or customized) with a 100% ratio, or on cruises booked through Art In Voyage for a 50% ratio

Pre-departure Insurance: This coverage is offered to two tier levels, and applies to the cancelation of any journeys up to 2 days before departure, providing the cancelation is done for covered reasons: Illness/death of one of the travelers, illness/death of an immediate parent or sibling, Act of God at the official home city/town (150 miles radius), terrorist attack at the official home city/town (100 miles radius). As with travel insurance, a claim will be required along with supporting documents.

Home airport transfers: Limited to 3 guests, and a 50-mile radius around the pickup point. A small supplement will be charged beyond 50 miles, and for additional passengers. Must be requested at least 48 hours prior to service date.

Bonus Points: points earned for successful referral or other promotional actions: A successful referral is a referral that turns into a successful booking of at least 7 nights – Limit 20,000 points per calendar year. Points earned from referrals are only applied to your balance, not status. Travelers in your party may not be considered referrals unless they join the journey 30 days or more