We may collect the following information when you use our App:
Personal Information: Our App does not independently collect your personal information. Instead, it displays information that has already been provided by you during the client onboarding process and through the execution of your service agreement with us. This may include details such as your name, contact information, or other relevant data previously collected and securely stored as part of our client relationship.
Usage Data: App interactions, device information, IP address, and analytics data.
Location Data (if enabled): To provide location-based services, such as travel or concierge support.
Communications: Messages you send to us via chat, forms, or support.
We use collected data to:
Provide and improve our travel and concierge services.
Communicate with you regarding your journeys, requests, or emergencies.
Personalize your experience within the App.
Ensure security, detect fraud, and comply with legal obligations.
We do not sell or rent your data. We may share limited information with:
Service Providers (e.g., cloud hosting, chat support) to operate the App.
Partners (e.g., hotels, transfer companies) when necessary to fulfill booked services.
Legal Authorities if required by law or to protect our rights.
We retain your personal information only for as long as necessary to provide services, fulfill legal obligations, or resolve disputes.
We implement industry-standard measures to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Our App is not directed toward children under 13 (or under 16 in the EU). We do not knowingly collect personal data from children.
Depending on your location, you may have the right to:
Access, update, or delete your information.
Withdraw consent for processing.
Request a copy of your data.
To exercise these rights, contact us at info@artinvoyage.com.
Our App may include links to or integrations with third-party services (such as payment providers or chat platforms). These services have their own privacy policies, and we encourage you to review them.
We may update this Privacy Policy from time to time. Changes will be posted in the App with an updated date.
If you have questions about this Privacy Policy, please contact us:
Art In Voyage Inc.
Email: info@artinvoyage.com
Website: artinvoyage.com