General Sales Conditions

These sales conditions are agreed upon to by using our website or by booking through an agent. By doing so, You are entering into an Agreement for purchase of travel from Art In Voyage, Inc. ("Art In Voyage"). The Travel Agreement is a document that is sent to guests after making a reservation, highlighting all the deliverables from Art In Voyage, and responsibilities/obligations from the guest.

A minimum deposit of $750.00 per person unless otherwise noted on page 2 of the Travel Agreement. This deposit will be applied towards the balance. It is usually refundable up to 90 days prior to departure (unless otherwise specified on page 2), less an administrative fee specified on page 2 of this Travel Agreement.

Late payments may lead to the cancellation of your journey without any refund on monies already paid. A reinstatement of your reservation may be arranged yet subjected to new rates and penalties.

We guarantee the exchange rate at the time of booking.

Quoted Journey prices exclude: trip insurance not purchased through Art In Voyage; international airfare and other transportation to and from the Journey (unless otherwise noted); costs associated with obtaining passports or entry visas; airport departure taxes (unless otherwise noted); excess baggage charges; gratuities to Journey directors, drivers and guides; meals other than those specified in the Itinerary; sightseeing not included in the Itinerary; and personal expenses such as laundry, communication charges and optional activities.

We reserve the right to increase Journey prices to cover increased costs, tariffs, taxes and V.A.T. received after prices are published or after this Travel Agreement is entered into.

A handling fee of $150.00 per traveler will be assessed for any changes or revision other than the departure date made to a reservation at less than 30 days. A change of departure date within 60 days of departure will be treated as a cancellation and cancellation charges will apply.

Cancelation conditions vary by Journey type. Refund of all monies paid may take up to 8 (eight) weeks to be processed and received. Cancelations may only be validated once you have received an answer from Art In Voyage confirming receipt of your cancellation. Cancellations may not be done by phone and will only be accepted by email or certified mail.

If your Journey is canceled by Art In Voyage and you, the guest, are not at fault, and have not already canceled, and are not in violation of any material terms of this Travel Agreement (including timely payment), then you will be refunded 100% of any payments properly made. This payment must come from our own insurance company and can take up to eight (8) weeks.

Sometimes a party of two becomes a party of one because one guest decides to cancel. Single supplement charges must be added to charges for the non-cancelling guest. These charges will be deducted from the refund owed to the person who cancels.

Art In Voyage may not be held responsible for the lack of refund, or penalty implementation, by airlines on canceled tickets, whether purchased by guests directly or with the assistance of Art In Voyage. Airlines have their own sets of rules and conditions.

On its hosted journeys, Art In Voyage reserves the right, when reasonably necessary, to replace any advertised accommodation and/or host to preserve the Journey's core values, atmosphere, group dynamic, operational integrity, and overall quality. Wherever reasonably available, replacement accommodations will be of a comparable or higher standard, and substitute hosts will be appropriately qualified and aligned with the character and purpose of the Journey. Such substitutions shall not constitute a cancellation or material alteration of the Journey and shall not, by themselves, entitle a traveler to a refund, credit, or compensation, provided that the essential nature and overall value of the Journey are maintained. Art In Voyage will notify affected travelers as soon as reasonably practicable.

Art In Voyage is fully bonded and insured. However, guests are encouraged to purchase their own travel insurance. As part of this agreement, Art In Voyage offers the opportunity to purchase travel insurance through preferred partners, which may include CSA Travel Protection (Generali), Allianz, AXA, Seven Corners, Berkshire Hathaway or World Nomad (Nationwide).

Some destinations, airlines or airports may charge a departure tax and/or city tax. These are not prepaid expenses and are never included in our Curated or Exclusive Journeys. These taxes will be assessed by local jurisdictions and must be paid by the guests on departure, unless otherwise noted.

You are solely responsible for complying with passport and visa requirements. For U.S. travelers, international travel requires a passport valid three (3) to six (6) months beyond your intended return travel date. It is recommended that you check with the U.S. Department of State website for the latest passport and visa requirements.

Art In Voyage has developed and launched an APP that acts as a travel journey and companion. AIV TrueNorth is available on Apple and Android devices. The "travel journal" will be available on the app 20-30 days before the departure date. It is the guest's responsibility to carefully review all the events and details pertaining to all travel arrangements, as well as report any discrepancies before departure. Failure to do so may result in additional costs related to modifications.

Any person reserving or purchasing any product or service offered by ART IN VOYAGE accepts the condition that ART IN VOYAGE reserves the right to change or cancel itineraries, hotels, and other tour components whenever deemed necessary. If this occurs, every effort will be made to offer alternate dates and/or programs.

ART IN VOYAGE expressly disclaims any liability for damages incurred while your Journey is underway for any changes, cancellations or delays on any itinerary due to matters beyond its reasonable control, including: war, terrorism, strikes, riots, mechanical failures, facility closures, extreme weather, disasters, disease, pandemics.

Some Journeys incorporate active elements such as hiking, climbing or boating. You are responsible for familiarizing yourself with the level of activity involved. You must disclose any existing physical or mental illness, disability, pregnancy or any other condition which may create a health hazard during the Tour.

Allowance is determined by your carrier. ART IN VOYAGE reserves the right to limit baggage allowance in some cases where it may impact the journey quality. ART IN VOYAGE is not responsible for and does not assume any liability for loss of or damage to luggage due to breakage, theft or wear and tear.

ART IN VOYAGE and its subsidiaries assume no responsibility for, and cannot be held liable for, any personal injury, property damage or other loss, accident, delay, or irregularity which may be occasioned by reason of any wrongful or negligent acts or omissions on the part of any suppliers or their employees. You hereby release Art in Voyage from all claims arising out of any problem covered in this paragraph.

IN NO EVENT WILL ART IN VOYAGE BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION LOST PROFITS, ARISING OUT OF YOUR SELECTION OF OR PARTICIPATION IN ANY JOURNEY OR OTHER SERVICE OFFERED BY ART IN VOYAGE.

ART IN VOYAGE does not discriminate nor refuse service to anyone based on ethnicity, religion, sex, sexual preferences, or social category. We reserve the right to decline to do business with anyone on a nondiscriminatory basis.

Any controversy or claim arising out of or relating to this Travel Agreement shall first be presented by the parties to non-binding mediation, which must be conducted within sixty (60) days after written notice of any such claim is delivered by the aggrieved party to the other party.

If the dispute cannot be resolved through mediation, a party remaining aggrieved must submit its claims solely and exclusively to binding arbitration to be conducted in Dover, Delaware, in accordance with the commercial rules of the American Arbitration Association. The substantive law of Delaware shall apply.

BY AGREEING TO BINDING ARBITRATION, YOU ARE IRREVOCABLY WAIVING YOUR RIGHT TO TRIAL BY JURY OR BY ANY OTHER COURT OR TRIBUNAL THAT MIGHT EXIST IN YOUR HOME JURISDICTION. YOU ARE CONSCIOUSLY AND INTENTIONALLY SELECTING ARBITRATION BECAUSE YOU AGREE THAT IT IS BEST SUITED TO RESOLVE DISPUTES INVOLVING THIS TRAVEL AGREEMENT.

Guest warrants that no promises or inducements have been offered for this Travel Agreement other than as set forth herein and that this Travel Agreement is executed without reliance upon any other promises or representations. No modification, termination, or attempted waiver of this Travel Agreement shall be valid unless in writing and signed by the guest and Art In Voyage.

This Agreement shall be binding upon and shall inure to the benefit of the parties hereto and their respective heirs, personal representatives, successors and assigns. No failure or delay in exercising any rights or remedies pursuant to this Agreement shall constitute a waiver of any other right or remedy pursuant hereto.